Terms & Conditions

Terms & Conditions (AGB – Allgemeine Geschäftsbedingungen)

1. Overview

This website is operated by Art By Vitcetz, registered in Germany. Throughout the site, the terms "we," "us," and "our" refer to Art By Vitcetz. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions (AGB).

These Terms apply to all users, including browsers, customers, and content contributors. If you do not agree to these Terms, please do not use this site.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes to this page. Continued use of the website constitutes acceptance of those changes.

 

 

2. Imprint (Impressum – Legal Notice, Required for Germany)

Business Name: Art By Vitcetz
 Registered Address: Straßburgerstr. 9K, 10405 Berlin, Germany
 Owner/Operator: Sarah Nathalie Vitcetz
 Email: artbyvitcetz@gmail.com
 Phone: +49 1763876772

 

 

3. Right of Withdrawal (Widerrufsrecht)

As per German law, customers in the EU have the right to withdraw from their purchase within 14 days without giving a reason.

Exceptions to the Right of Withdrawal:

🚫 Custom or commissioned artwork cannot be returned.
 🚫 Digital downloads or personalized items are non-refundable.

To exercise your right of withdrawal, you must contact us via email within 14 days of receiving the item. Returns must be sent at the customer’s expense. A refund will be issued once the item is received in its original condition.

For full details, please visit our Return & Refund Policy.

 

 

4. GDPR & Data Protection (Datenschutz – Required for Germany & EU)

We comply with the General Data Protection Regulation (GDPR) and respect your privacy.

  • We collect only the necessary data for processing your orders and improving user experience.

  • We do not share your personal data with third parties without your consent.

  • You have the right to request access, correction, or deletion of your data at any time.

For more details, please read our Privacy Policy (Datenschutzerklärung).

 

 

5. Products & Services

  • Our canvas prints and original artworks are available in custom sizes and frame options.

  • We have made every effort to display colors as accurately as possible, but we cannot guarantee exact color accuracy on all screens.

  • We reserve the right to limit sales or discontinue products at any time without prior notice.

For information on returns, refunds, and shipping, please review our Return Policy and Shipping Policy.

 

 

6. Pricing & Modifications

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of our store at any time.

We are not responsible for pricing errors, typographical mistakes, or discontinued items. In the event of an error, we reserve the right to cancel orders and issue refunds as needed.

 

 

7. Billing & Account Information

We reserve the right to refuse or cancel any order at our sole discretion. If we make a change or cancel an order, we will attempt to notify you via email or phone.

You agree to provide accurate and up-to-date billing and shipping information for all purchases.

 

 

8. Third-Party Links & Services

Our site may contain links to third-party websites that are not affiliated with us. We are not responsible for the content, policies, or transactions of these third parties.

Use of third-party tools or services on our website is at your own risk, and we are not liable for any issues arising from them.

 

 

9. Returns, Refunds & Exchanges

For details on our 30-day return policy, refund process, and eligibility, please visit our Return & Refund Policy.

 

 

10. Intellectual Property

All content on this site, including images, designs, and text, is our property or used with permission. Unauthorized reproduction, distribution, or resale is prohibited.

 

 

11. Prohibited Uses

You are prohibited from using this website for:
 ❌ Unlawful activities
 ❌ Spamming, phishing, or spreading malware
 ❌ Violating intellectual property rights
 ❌ Harassing, abusing, or discriminating against others

Violation of these terms may result in termination of your account or legal action.

 

 

12. Disclaimer & Liability Limitations

We do not guarantee uninterrupted, error-free service and are not responsible for technical issues beyond our control.

We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or services.

 

 

13. Governing Law & Dispute Resolution

These Terms & Conditions are governed by German law.

EU Online Dispute Resolution (ODR)

As per EU regulation, we provide an Online Dispute Resolution platform:
 🔗 https://ec.europa.eu/consumers/odr/

We do not participate in voluntary dispute resolution before a consumer arbitration board.

 

 

14. Contact Information

For any questions regarding these Terms, please contact us at:
 📩 artbyvitcetz@gmail.com